Q: How long does delivery take?
A: All deliveries are sent through Royal Mail, shipping can be from 1-7 days depending on the option you choose.
Q: Can I return and swap an item?
A: Items can be sent back and exchanged for a different size of course!
Q: Are you in stores?
A: We are looking into it and will update you with exact stores in the near future!
SHIPPING & RETURNS
Descry offers worldwide shipping, meaning no matter where you are you can still enjoy Descry products, We post all orders in 1-2 working days.
First Class Royal Mail Signed For: £2.99, Estimated Arrival 1-2 Working Days.
REST OF THE WORLD
Royal Mail 1st Class Signed For: £7 Estimated Arrival 2-5 Working Days.
If you are not happy with your order for any reason, we’ll be happy to take the goods back as long as they are unworn and they still have the labels attached within 14 days of receiving your order.
Returns are processed within 3 working days of us receiving the goods back.
it may take longer to process your return at Christmas or Bank Holidays.
Please allow up to a 3-5 working days for refunds to show on your account.
We’ll refund you by the same method of payment. Please email before sending anything back so we can Verify where the parcel has come from.
We can only exchange an item for a different size or colour in the same style or for a different product of the same price as the original item, Please ensure all packages are sent back recorded delivery, as we cannot take responsibility for items damaged or lost
TERMS & CONDITIONS
1. INFORMATION ABOUT US
1.1 This website is operated by Descry Limited, trading as Descry. Our registered office is situated at:
LS13 3JZ, United Kingdom.
2. USE OF WEBSITE
2.2 You agree that you will not: (a) attempt to access our systems or reverse-engineer, decompile, disassemble or otherwise tamper with the website, its content and/or any software used in connection with the website; (b) post on or transmit to or from the website any material that is threatening, defamatory, obscene, indecent, offensive, discriminatory, inflammatory, blasphemous, criminal, in breach of confidence or privacy or a third party’s rights or which may otherwise cause annoyance or inconvenience; (c) use the website for fraudulent or criminal activities; (d) transmit any virus, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data onto the website; (e) use any manual or automated software, devices, or other processes to “crawl” or “spider” any web pages contained in the website; (f) monitor or copy, or allow others to monitor or copy, our web pages or the content included herein; (g) “frame” or otherwise simulate the appearance or function of this website; or (h) take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorised access, or transmission or activation of computer viruses.
2.3 We will fully co-operate with all law enforcement authorities and court orders requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto the website and/or using the website in respect of any fraudulent activity.
2.5 Please note that access to our website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any reasons beyond our control.
3. INTELLECTUAL PROPERTY RIGHTS IN OUR WEBSITE
3.1 We are the owner or the licensee of the copyright, trademarks and all other intellectual property rights in the content and expressly reserve all rights in the same.
3.2 You may print and download extracts from this website for your own non-commercial use and in respect of your receipt of our Services, provided that you do not modify any of the content, you do not use any graphics or photographs separately from their accompanying text and you do not remove any copyright or trade mark notification or other proprietary notices from such extracts.
3.3 Unless we state otherwise, all other reproduction or use of extracts of content is strictly prohibited. In particular, no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service or used for any commercial purposes whatsoever without our prior written permission.
4. LINKING TO THE WEBSITE
4.1 You may create a link from your own website to the website provided that you obtain our prior written consent and provided that you only do so on the basis that you link to, and do not replicate, the home page of this website and you DO NOT: (a) create a frame or any other browser or border environment around this website; (b) in any way imply that we endorse, approve or are associated with any properties, products or services other than our own; (c) misrepresent your relationship with us or present any other false information about us; (d) use any of our content or trademarks without our express written permission; (e) link from a website that is not owned by you; or (f) display any content on your website that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
5. OUR LINKS TO OTHER WEBSITES
5.1 Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over, and make no endorsement of, the content or availability of these third party websites. We accept no liability for any statements, information, products or services that are published on or accessible through any websites owned or operated by third parties and you use and rely on the same at your own risk.
6.1 Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of the content.
6.2 The content of our website is provided without any guarantees, conditions or warranties as to its accuracy. To the maximum extent permitted by law, we exclude: (a) all liability for any communications that are lost, intercepted, altered or otherwise accessed by third parties; (b) all liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results from the use of our website, any websites linked to it and any materials posted on it, including loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, whether caused by tort (including negligence), breach of contract or otherwise; and (c) all liability arising from any unauthorised access to or use of our servers or any interruption in use of the website. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation.
8. OUR RIGHTS
9. LAW AND JURISDICTION
2. USE AND COLLECTION OF INFORMATION
2.1 We may collect information about you from filling in forms on the website, e-mails or other correspondence that you send to us and we may also collect information about your usage of our website.
2.3 Your information will enable us to supply to you the information or services that you have requested when accessing our website. We may use your information for the purposes of: (a) providing you with our services; (b) to contact you for your views on our website and services; and (c) so that we can administer, support, improve and develop our website and our services.
3. STORAGE OF INFORMATION
3.1 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the Internet or wireless network is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.
3.2 We will only retain your information for a reasonable period or for so long as either you or legislation permits.
4. CHANGES TO YOUR PERSONAL INFORMATION
4.1 If your personal information changes or you find that any of the information that we hold about you is inaccurate, please advise us of the relevant changes as soon as possible by emailing us at firstname.lastname@example.org and clearly stating the changes that you require.
5.1 Cookies are small files that are written or downloaded to your computer’s hard drive when you access a website. Unless you have indicated your objection when disclosing your details to us, we may issue cookies to your computer when you log on to and use the website. The cookies from our website allow us to store and quickly retrieve login information on your computer and provide data that we can use to improve the quality of our service. They also allow us to monitor website traffic and to personalise the content of the website for you. We may share this information with third parties to help improve the website and better serve our users.
5.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website.
6. ACCESS TO INFORMATION
6.1 You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10.00 to meet our costs in providing you with details of the information we hold about you.
8. CONTACT US
8.1 If you have any enquiries, comments, and requests relating to our use of your information please email them to us at email@example.com